Last Updated: June 2026
Introduction
The Homeshare Association is committed to protecting and respecting your privacy.
This Privacy Notice explains how we collect, use, store and protect your personal information when you visit our website, contact us, subscribe to our communications, attend our events, participate in our activities, or engage with us as a member, supporter, partner or stakeholder.
The Homeshare Association is a membership and representative organisation that promotes and supports good practice in Homeshare across the United Kingdom. We do not operate Homeshare schemes directly and are not responsible for the personal data processed by individual Homeshare providers.
Who We Are
Homeshare Association
Website: https://homeshareassociation.org
Email: enquiries@homeshareassociation.org
The Homeshare Association is the Data Controller for the personal information described in this Privacy Notice.
What Information We Collect
Depending on how you interact with us, we may collect the following information:
Information You Provide
- Your name
- Organisation name
- Job title
- Email address
- Telephone number
- Postal address
- Membership application information
- Event registration details
- Enquiries and correspondence
- Feedback and survey responses
Information Collected Automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Website usage information
- Pages viewed
- Date and time of visits
- Cookie data
Website Comments
If you leave comments on our website, we may collect the information shown in the comment form together with your IP address and browser information to help detect spam and maintain website security.
If the Gravatar service is enabled, an anonymised hash of your email address may be sent to Gravatar to determine whether you have a profile image associated with your account.
How We Use Your Information
We use personal information to:
- Administer membership services
- Respond to enquiries and requests
- Communicate with members and stakeholders
- Organise events, webinars, meetings and training
- Send newsletters and updates
- Improve our website and services
- Maintain website security
- Comply with legal and regulatory obligations
- Promote the work and objectives of the Homeshare Association
Lawful Bases for Processing
We process personal information under one or more of the following lawful bases:
Contract
Where processing is necessary to provide membership services or fulfil our obligations to you or your organisation.
Legitimate Interests
Where processing is necessary for the legitimate interests of the Homeshare Association, provided those interests do not override your rights and freedoms.
Legal Obligation
Where we are required to process information to comply with legal or regulatory requirements.
Consent
Where you have given us consent, such as for receiving certain communications or accepting non-essential website cookies.
You may withdraw your consent at any time.
Marketing Communications
We may send newsletters, updates, invitations and information relating to the work of the Homeshare Association.
You may unsubscribe from these communications at any time by using the unsubscribe link in our emails or by contacting us directly.
Cookies
Our website uses cookies and similar technologies to improve website functionality, analyse usage and enhance user experience.
Some cookies are essential for the operation of the website. Others will only be used with your consent where required by law.
You can manage your cookie preferences through your browser settings and any cookie management tools provided on our website.
Embedded Content
Articles or pages on this website may include embedded content such as videos, images or social media feeds.
Embedded content from other websites behaves in the same way as if you had visited those websites directly. Those websites may collect information about you, use cookies and monitor your interactions with their content.
We recommend reviewing the privacy policies of any third-party websites you visit.
Who We Share Information With
We do not sell personal information.
We may share information with trusted third parties who help us operate our website, services and activities, including:
- Website hosting providers
- IT and software suppliers
- Event and webinar platforms
- Professional advisers
- Payment providers
- Regulators and public authorities where required by law
We require all third parties to handle personal information securely and in accordance with applicable data protection laws.
International Transfers
Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection legislation.
How Long We Keep Information
We keep personal information only for as long as necessary for the purposes for which it was collected.
Typical retention periods include:
- Membership records: up to 7 years after membership ends
- Financial records: 7 years
- Event records: up to 3 years
- Marketing preferences: while active and for audit purposes
- Website security records: according to operational requirements
When information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information in certain circumstances
- Restrict processing
- Object to processing
- Request transfer of your information where applicable
- Withdraw consent where processing is based on consent
- Request a review of certain automated decisions
To exercise any of these rights, please contact us using the details provided above.
Complaints
If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the matter.
In accordance with the Data (Use and Access) Act 2025, individuals may submit complaints directly to us regarding our handling of personal information. We will investigate complaints and provide a response within a reasonable timeframe.
You also have the right to complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://ico.org.uk
Telephone: 0303 123 1113
Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our activities, legal requirements or best practice.
Any updates will be published on this page and will take effect from the date of publication.
For significant changes, we may provide additional notice where appropriate.